Terms & Conditions

Last Updated: 15 August 2026

Welcome to Vender Australia. These Terms & Conditions (“Terms”) govern your access to and use of the Vender Australia website, including purchases of candy machines, candy machine accessories, and related products.
By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or purchase our products.
1. Acceptance of Terms
By using this website, creating an account, or placing an order, you confirm that:

You have read and understood these Terms.
You agree to comply with these Terms and applicable laws.
The information you provide to us is accurate and complete.
You are legally permitted to enter into a binding agreement in your jurisdiction.

These Terms apply to all visitors, customers, and users of our website.

2. Eligibility
You must be at least 18 years old, or the applicable age of majority in your jurisdiction, to place an order through our website.
By placing an order, you represent that you meet the applicable age requirement and have the legal capacity to enter into a purchase agreement.

3. Business Information
Vender Australia operates an online store offering candy machines and accessories.
Vender Australia
Room A1, 11/F, Winner Building, 36 Man Yue Street, Hung Hom, Kowloon, Hong Kong
Email: info@venderaustralia.shop

4. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, dimensions, colors, prices, and other information displayed on our website are accurate and current.
However:

Product colors may vary depending on your device or screen.
Product images may include representative images or accessories where specifically indicated.
Product specifications may change from time to time.
Availability may change without notice.
We do not guarantee that every product description or image will always be completely error-free.

Please review the product description and specifications carefully before placing an order.
For candy machines, customers should review applicable product dimensions, capacity, electrical requirements, operating instructions, and other specifications before purchase.
5. Product Availability
All products are subject to availability.
We reserve the right to:

Limit quantities available for purchase.
Discontinue products.
Modify product specifications.
Correct product availability information.
Refuse or cancel an order when a product is unavailable.

If we cannot fulfill an order because a product is unavailable, we will notify you and provide any refund that is required for amounts actually paid for the unavailable product.
6. Orders and Order Acceptance
When you place an order, you are making an offer to purchase the selected products.
After submitting an order, you may receive an order confirmation email. An order confirmation confirms that we received your order request; it does not necessarily mean that the order has been accepted for fulfillment.
We reserve the right to accept, refuse, or cancel an order for legitimate reasons, including:

Product availability issues
Pricing or listing errors
Suspected fraudulent activity
Payment authorization problems
Incorrect customer information
Shipping restrictions
Legal or regulatory requirements
Other circumstances that prevent reasonable fulfillment

If we cancel an order after payment has been received, we will process an applicable refund to the original payment method.
7. Pricing and Taxes
Prices displayed on our website are shown in U.S. dollars (USD) unless otherwise stated.
Prices may change at any time without prior notice. A price change will not affect an order that has already been accepted, except where required to correct an obvious pricing or listing error.
Applicable sales taxes and other government-imposed charges may be added at checkout based on the shipping destination and applicable law.
For international orders, customers may also be responsible for applicable customs duties, import taxes, brokerage fees, VAT, or other destination-country charges.

8. Payment
We accept payment methods made available through our checkout process.
Payments may be processed by third-party payment service providers, including Stripe.
By submitting payment information, you authorize the applicable payment processor to process the transaction for the amount displayed at checkout.
We do not generally store complete credit card numbers or CVV information on our own servers.
Payment processing is subject to the applicable payment processor’s terms and privacy practices.
We may decline, hold, or cancel an order if payment cannot be successfully authorized or if a transaction appears unauthorized or fraudulent.

9. Shipping and Delivery
Shipping is handled according to our Shipping Policy.
Orders are generally processed within 1–3 business days after payment has been successfully authorized and confirmed.
Estimated delivery times are provided for guidance and are not guaranteed. Delivery may be affected by carrier delays, weather, customs, holidays, incorrect addresses, or other circumstances outside our reasonable control.
Shipping charges and available shipping methods are displayed at checkout when applicable.
Please review our Shipping Policy for additional information regarding shipping, tracking, delivery delays, damaged packages, international shipments, and shipping restrictions.

10. Returns, Refunds, and Cancellations
Returns, refunds, exchanges, and order cancellations are governed by our Return & Refund Policy.
Customers should review that policy before making a purchase.
Where a refund is approved, refunds will generally be issued to the original payment method used for the transaction.
Depending on the payment provider or financial institution, it may take additional time for a refund to appear in your account.
Certain products may have specific return requirements or exclusions where permitted by applicable law.

11. Candy Machine Use and Customer Responsibility

Customers are responsible for using candy machines and accessories according to the manufacturer’s instructions and applicable safety requirements.
Before operating a candy machine, customers should:

Read applicable operating instructions.
Follow electrical and installation requirements.
Use the product only for its intended purpose.
Keep the equipment in an appropriate environment.
Follow applicable local laws and regulations.
Properly supervise operation where appropriate.
Maintain and clean equipment according to applicable instructions.

Vender Australia is not responsible for damage or injury resulting from misuse, improper installation, unauthorized modification, neglect, or use contrary to product instructions.
Nothing in these Terms limits any rights or remedies that cannot legally be excluded or limited.

12. Third-Party Services
Our website may use third-party services to provide functionality such as:

Payment processing
Shipping and delivery
Website hosting
Analytics
Customer support
Fraud prevention
Email communications
Website security

Third-party services may have their own terms and privacy policies.
By using functionality provided by a third party, you may also be subject to that provider’s applicable terms.

13. Website Use
You agree not to use our website to:

Violate any applicable law or regulation.
Engage in fraudulent or deceptive activity.
Interfere with website security or operation.
Attempt to gain unauthorized access to systems or accounts.
Introduce malicious software or harmful code.
Copy or misuse website content without authorization.
Use automated methods to improperly access or collect website information.
Impersonate another person or entity.
Abuse promotions, discounts, payment systems, or ordering functionality.

We reserve the right to restrict or terminate access to the website when reasonably necessary to protect our business, customers, website, or other users.

14. Intellectual Property
Unless otherwise stated, the website and its contents are owned by or licensed to Vender Australia.
This may include:

Logos
Brand names
Product descriptions
Images
Graphics
Website design
Text
Layout
Software
Other website materials

You may view and use the website for personal or legitimate purchasing purposes.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit our website content without prior written permission, except where permitted by applicable law.

15. User Accounts
If you create an account, you are responsible for maintaining the confidentiality of your login information and for activities performed through your account.
You agree to provide accurate information and promptly update information when necessary.
Please notify us if you believe your account has been accessed without authorization.
We reserve the right to suspend or terminate accounts where reasonably necessary to protect our website, customers, or business.

16. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
By using our website, you acknowledge that you have reviewed our Privacy Policy.

17. Disclaimers
To the extent permitted by applicable law, our website and its content are provided on an “as available” basis.
We do not guarantee that:

The website will always be available or uninterrupted.
The website will be free from errors.
All information will always be current or completely accurate.
The website will be free from security vulnerabilities or harmful components.

Nothing in these Terms excludes or limits warranties, rights, or remedies that cannot legally be excluded or limited.

18. Limitation of Liability
To the maximum extent permitted by applicable law, Vender Australia and its owners, employees, representatives, service providers, and affiliates will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or purchase or use of our products.
This may include loss of profits, revenue, business opportunities, data, or other intangible losses.
Our liability will be limited to the extent permitted by applicable law.
Nothing in these Terms is intended to exclude liability that cannot legally be excluded or limited.

19. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Vender Australia and its owners, employees, representatives, affiliates, and service providers from claims, damages, losses, liabilities, and reasonable expenses arising from:

Your violation of these Terms.
Your unlawful use of the website.
Your misuse of our products.
Your violation of another person’s rights.
Your fraudulent or unauthorized activities.

20. Force Majeure
Vender Australia will not be responsible for delays or failures caused by circumstances beyond our reasonable control.
These circumstances may include:

Natural disasters
Severe weather
Fire
Flood
Government actions
War
Labor disputes
Transportation disruptions
Internet or telecommunications failures
Supply chain disruptions
Carrier delays
Other unforeseen events beyond our reasonable control

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21. Governing Law

These Terms will be governed by and interpreted in accordance with the applicable laws of the State of Texas, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any dispute will be handled in accordance with applicable law and the rights available to the parties.

22. Changes to These Terms
Vender Australia may update these Terms from time to time to reflect changes in our business practices, products, website functionality, payment arrangements, legal requirements, or other operational needs.
When we make changes, we will update the “Last Updated” date at the top of this page.
The updated Terms become effective when posted on the website unless otherwise stated.
Your continued use of the website after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

23. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be modified or limited to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

24. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies expressly incorporated into these Terms, constitute the applicable agreement between you and Vender Australia regarding your use of our website and purchases from us.
If there is a conflict between these Terms and a specific product or transaction policy, the applicable policy will govern the subject matter covered by that policy to the extent stated therein.
25. Contact Information
If you have questions regarding these Terms & Conditions, your order, or our website, please contact us:

Vender Australia

Email: info@venderaustralia.shop

Address: Room A1, 11/F, Winner Building, 36 Man Yue Street, Hung Hom, Kowloon, Hong Kong

Website: https://venderaustralia.shop